FAQ

CAN I WORK FROM ANYWHERE?

You must legally reside in the United States and must be 18 years or older. You can provide your services from anywhere that is open to new applications. If you move, you are able to bring your work with you! How many jobs can you say that about?

Currently Arise is not accepting new applicants from the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon and Wisconsin.


WHAT ARE THE COSTS TO GET STARTED?
In order to partner with ConnectOne Inc. and be given the opportunity to provide your services to clients, you must complete the following which is considered your investment into your own business.

The following are the admissions fee’s:
Arise Background Check ($7.95). If you have felonies or bank fraud charges then you may not be eligible to provide services.
Certification Course for the client you choose starts at $4.99 up to $150+.
Military families and students receive a discount towards their first client certification course with our Arise partner!
These are one time fees payable to Arise Virtual Solutions.


WHAT EXPERIENCE DO I NEED?
Successful professionals would execute a combination of an articulate speaking manner with a highly self-motivated desire to provide exceptional customer care solutions. Computer literacy is a great attribute to possess.

HOW MANY HOURS DO I HAVE TO WORK?
You create your own schedule and can work as many hours as you like that are available. There is a minimum requirement of 15 hours per week under the terms of the Statement of Work (‘SOW”)(Contract) on most client programs.

HOW MUCH MONEY CAN I MAKE?
Your revenue earnings are entirely up to you. Revenue can be as little or as much as you make it. You choose the client that you want to service. Some choose their client for the pay rate only whether it's by the hour or per minute on the call and some choose a client in regards to their level of difficulty. We can assist you with assessing your qualifications to a client that would be best suitable for you.
Our professionals earn $600+ bi-weekly!


WHAT FEES WILL I HAVE TO PAY AND WHY?
ConnectOne Inc. has a service fee of $40 per pay period. Arise has a service fee of $19.95, total deductions of $59.75 per pay period.
ConnectOne Inc. will cover all business costs including bank fees, software costs, direct deposit fee’s and more.
Our low, flat service fee allows us to provide you with support during your virtual experience as a professional. It is of importance that MMOB operate in a functional manner allowing us as a team to succeed!


HOW DO I GET PAID?
ConnectOne provide our professionals with a yearly revenue calendar to be able reference to it for their pay dates. Revenue will be deposited into your checking account via Intuit Payroll on the 10th and 25th of each month. Should it fall on a weekend or holiday, then revenue will deposit the following business day.

AM I RESPONSIBLE FOR MY OWN TAXES OR DO YOU TAKE THEM OUT?
You are an independent contractor and are responsible for your own taxes. We recommend that you consult with your tax preparrer.
ConnectOne does not deduct any taxes on your behalf. You will receive a 1099 at the beginning of the year.


HOW LONG BEFORE I CAN START SERVICING A CLIENT?
The admissions process takes between 3-5 business days. Once you complete the admissions process and join ConnectOne Inc's team you then choose a client certification course. Realistically, it may take up to 30 days before the class starts. Classes then are typically around 4 weeks of training. Once certified you can start working immediately. Depending on how quickly you choose a class, it can take up to 2 months before you can begin servicing your client.

WILL I BE PAID FOR TRAINING?
Arise and ConnectOne do not compensate for the time spent in client certification course as it considers that the knowledge obtained while attending the certification course will contribute in making your business successful. In some cases, certification bonuses are offered for Client Service Professionals that complete the certification course and service their selected client.

Prepare yourself and be ready to express interest and begin a certification course with a client within 30 days after you have completed the enrollment process with Arise. ConnectOne cannot keep inactive professionals on hand.